How online identity verification can help Telcos in the aftermath of COVID-19 Sponsored by jumio
around the same time that it would close its stores on Sundays, reduce store hours on other days, and limit the number of employees and customers in those stores. This obviously impacts their ability to effectively expand their user base. Adding insult to injury, some operators often cannot offer essential services to new customers since they do not have online onboarding capability for identity verification.
By enabling online identity verification, telcos could onboard new users online, without the currently mandatory requirement for an in-person verification. But even after COVID-19 lockdowns are lifted, online identity verification can help telcos with the SIM registration process and better protect the accounts of existing users.
Whether these devices are bought at a retail outlet or online, they come with a new SIM card that needs to be registered. In this case, the user can verify their identity online using a laptop or smartphone to activate the SIM and immediately start using the new gadget.The latest technical development in SIM cards is the eSIM, a digital SIM that has been embedded into the latest generation of Google and Apple phones and cannot be removed from the device.
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