It was a Washington versus Silicon Valley square-off that’s been brewing for years.
When Jeff Bezos, the Amazon chief executive officer, world’s richest man and retail disruptor extraordinaire, went to Washington, he still managed to do it on his own turf — cyberspace.
Bezos tried to occupy some kind of a middle ground in his answer, noting the company has policies against that, but that he couldn’t be sure that policy hasn’t been violated, as has been alleged. She pointed to a businesswoman who had a growing textbook business on Amazon that suddenly went away and who was then not acknowledged in a meaningful way even after 500 attempts to connect with the web giant and Bezos personally.
The billionaire, when questioned by Hank Johnson, , also took on the issue of counterfeits on the Amazon platform and described fakes as “a scourge” that the company was working on. So it went with Bezos, who made sweeping statements on Amazon’s ambitions and ideals and policies, but was confronted repeatedly with specific examples to the contrary.
He followed that kind of folksy line in his prepared remarks and his in-person opening statement, which echoed the tone of his shareholder letters, mixing personal anecdote with a rosy take on how the company puts consumers first, builds up small businesses and has pushed retail to become a better version of itself.
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