A new report reveals the alarming financial impact of robocalls and scam texts in the US, with Jacksonville ranking among the most affected cities.
A new report highlights the alarming financial toll of robocalls and scam texts in the United States, with Jacksonville ranking high among the most affected cities. The report reveals that Jacksonville placed 4th nationwide for robocall complaints, logging 6,305 complaints in 2024. On a national scale, Americans lost over $1 billion to these scams this year alone. Breaking down the losses, phone scams accounted for $695 million, with victims typically losing $1,500 each.
Meanwhile, text scams caused $325 million in damages, with a median loss of $1,000 per victim. Experts say seniors are particularly at risk, making Florida a prime target for scammers. Americans aged 60 and older faced $405 million in losses from phone scams and $130 million from text scams this year. Aaron Rosenmund, Senior Director at OnDefend, explains that scammers use these tactics not only to steal money but also to gather personal information. Phone numbers tied to names are valuable commodities in the scam industry. “They’re very annoying. They’re very difficult to stop, and there’s a lot of different motivations behind them.” To combat the issue, Rosenmund advises being cautious with unsolicited calls and texts, particularly those asking for sensitive details. Blocking unknown numbers and avoiding engagement can also help. If answering a suspicious call, staying silent can prevent scammers from collecting voice information
Robocalls Scam Texts Jacksonville Cybercrime Senior Citizens
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