JD Power EV Experience Index Rates Mini, Rivian as High in Driving Enjoyment & Satisfaction, Rivian R1T that garnered a satisfaction score
Published“The electric vehicle landscape is changing quickly, and newer models are bringing in more mainstream, first-time EV buyers,” Brent Gruber, executive director of the EV practice at J.D. Power, said concerning the results of thethat were released at the end of February this year.
“Owners have high levels of satisfaction with the driving enjoyment and interior/exterior styling factors,” the report narrates.The MINI Cooper Electric ranks highest in the mass market segment, scoring 782 out of 1000. This result is supported by the highest satisfaction score of any EV model in the study’s highest-weighted index factor, quality and reliability. The Kia EV6 ranks second and the Ford Mustang Mach-E ranks third.
“The EV marketplace is dynamic and the important factors that manufacturers need to watch will vary based on their history and experience. First-time EV buyers who are more mainstream will compare their EV’s build quality to what they know about gas-powered vehicles,” Gruber explained.
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