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The primary responsibility of an IT Technician is to provide onsite/remote installations, deployment of software/hardware related to client refresh / upgrade and networking systems to meet the needs of the business. This may cover provisioning, implementing, and integrating new systems into both new and pre-existing environmentsLevel 1 support for users for all IT issues/requests logged via the helpdeskTraining staff on newly installed hardware and software systems.
Escalate more complex calls to the relevant senior or team keeping ownership for the duration of the problem.MS Windows Operating Systems and M365 ExperienceSAP ERP solution and functional knowledge relevant to the FMCG and manufacturing environment will be an advantageEstablishing a strong foothold in Africa is a key part of our strategy at Godrej Consumer Products, both in terms of business size today, as well as for the future.
We forayed into Africa in 2006 with the acquisition of the Rapidol hair care business, a leading ethnic and caucasian hair colour player in South Africa. We added Kinky, a leading brand in dry hair care, to our portfolio in 2008. Later, in 2010 we acquired Tura, a popular personal care brand. To further consolidate our leadership position in South Africa, we acquired Frika, a leading premium hair extensions brand, in 2015. Canon Chemicals, a popular home and wet hair care company in Kenya, was added to our portfolio in 2016.
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