As the primary point of contact for IT support to ensure the smooth running of computer systems through the diagnosis, repair, and maintenance of hardware and software components. Primary ResponsibilitiesAllow user to work efficiently and effectively. Ensure user tickets are resolved timeously and correctly. Tickets are updated and closed with the relevant detail added. Provide […]
As the primary point of contact for IT support to ensure the smooth running of computer systems through the diagnosis, repair, and maintenance of hardware and software components.Ensure user tickets are resolved timeously and correctly.
Provide supportive and instructive support.Report to management any issues that arise that are either beyond the scope of the individual or that have not yet been made known to management.Senior certificate at NQF level 4Basic understanding of concepts like DNS DHCP WDS Wireless
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