The 360 | Is it ethical to order food delivery amid the coronavirus?
The coronavirus pandemic has forced large parts of the country to spend substantially more time at home as people practice social distancing to limit the spread of the virus. Unsurprisingly, this has caused a surge in demand for delivery services as people try to acquire the food they need without leaving the house.
The system relies on an army of delivery workers to bring food from the store or restaurant to people’s front doors. These couriers face one of the highest risks of exposure to disease of any job, eclipsed mostly by medical professionals. But a large number of them are independent contractors who lack health coverage and other benefits. In March, workers for the grocery delivery service Instacart held a nationwide strike, demanding sick leave and protective gear like masks.
At the same time, many of the most popular delivery apps have been accused of exploiting the workers and restaurants they contract with by taking the lion’s share of the income from deliveries. In some cities, delivery slots have become extremely hard to come by.
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