The IRS stumbled on the first year of its Direct File program, falling short of its goal with just a little more than 140,000 people taking advantage of the online pilot program for calculating taxes without resorting to a paid option like TurboTax.
The Internal Revenue Service 1040 tax form for 2022 is seen on April 17, 2023. The IRS said Friday, April 26, 2024, more than 140,000 taxpayers filed their taxes through its new direct file pilot program. It says the program’s …
IRS officials said they intentionally “started small” and ramped up during tax season, with more than 5,000 returns a day by the end. Plus, they accuse the IRS of cooking the books with its $15 million feasibility study and say Congress never gave the agency the go-ahead to deploy the system. Those who did use the program gave it good reviews. The IRS said in a survey of 11,000 users, 90% ranked their experience above average or excellent. They called it trustworthy and liked that it was free.
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