Intuit owes customers $141 million after it 'cheated' them out of free tax services
TurboTax maker Intuit will pay $141 million"for deceiving millions of low-income Americans into paying for tax services that should have been free," the NY Attorney General's office wrote in a
"Intuit cheated millions of low-income Americans out of free tax filing services they were entitled to," said Attorney General Letitia James."For years, Intuit misled the most vulnerable among us to make a profit. Today, every state in the nation is holding Intuit accountable for scamming millions of taxpayers."
A multistate investigation found that"Intuit engaged in several deceptive and unfair trade practices that limited consumers' participation in the IRS Free File Program," the New York AG wrote. Specifically, Intuit used similar names for both its IRS Free File product and commercial freemium TurboTax product and used search engine ads to steer customers looking for the former to the latter.
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