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, its developer Pearl Abyss advised players expecting Arc support to apply for a refund. “If you purchased the game expectingsupport, please refer to the refund policy of the platform where the game was purchased for available options,” the company wrote.
Apparently, though, it’s not from lack of guidance from Intel. The chipmaker toldThe Intel spokesperson said that the company has tried to help the developer “test, validate, and optimize support for Intel graphics” for years. Intel also tried to provide the developer “early hardware, drivers, and engineering resources” across several generations of GPUs, “including Alchemist, Battlemage, Meteor Lake, and Lunar Lake.” The chipmaker said it’s “hugely disappointed that players using Intel graphics hardware” can’t play the game, but that it remains “ready to assist Pearl Abyss” however it can. It also advised players to reach out directly to the developer for “details on the choice not to enable Intel support at launch.” Pearl Abyss, of course, doesn’t have the obligation to tweak the game so that it runs on PCs with Intel Arc GPUs. The good news is that since the title came out just a few days ago, it will still be easy to get a refund. Steam, where
Black Desert Online Intel Support Intel Arc
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