Intel is finally providing details on its extended warranty for 13th-gen and 14th-gen CPUs. Here are all of the details.
Last week, Intel quietly committed to extending the warranty on its 13th-gen and 14th-gen CPUs, but it wouldn’t provide details at the time. Now, we know what processors are covered. Intel is extending the warranty on a large range of 13th-gen and 14th-gen CPUs by two years, giving customers a total of five years to file a warranty claim.
Recommended Videos As mentioned, you now get a total of five years of warranty coverage from the date you purchased your CPU. Intel is applying the warranty retroactively to CPUs already purchased, as well as new CPUs. Intel is only applying the extended warranty to models that run at 65 watts or above — you can find the full list in Intel’s forum post. Most of the reports of instability we’ve seen concern the Core i9 models, but Intel is covering models all the way down to its Core i5 range.
In addition to the warranty details, the forum post includes an important note: “If customers have experienced these instability symptoms on their 13th and/or 14th Gen desktop processors, but were unsuccessful in prior , we ask that they reach out to Intel Customer Support for further assistance and remediation.”
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