Monica Knighton was the 12th hiring specialist on her 14-member team to leave in a year....
from the agency notes that turnover has worsened in the past year, though it highlights initiatives like mentorship programs, peer support groups and specialized training to retain workers. The departure rate is highest — 42 percent — among workers in the division that handles child abuse investigations.During the most recent fiscal year, which stretched from September 2021 to August 2022, Evaro's division hired a record 3,100 new employees across the state.
But by the end of 2020, a single job posting that used to easily draw 400 to 500 applicants suddenly was only attracting about 100 during the pandemic. Of the candidates who were actually qualified, many didn’t respond to subsequent interview requests.for caseworkers, who were required to supervise a growing number of children without placement — the high-risk, high-needs foster kids without a home or residential facility to stay in.
Instead of providing support to help her meet the quota, Montoya said, Evaro made it more difficult. In late 2020, he eliminated a contract with a company that evaluated bilingual candidates — putting much of The same month, Evaro sent numerous emails explicitly threatening disciplinary action against anyone who didn’t make the quota. That included Atkins, who’d made the quota in July but only hired seven people in August.
At the end of March, Montoya was also placed on a disciplinary action plan that consisted of a weekly meeting with her manager. But that manager resigned about three weeks later, before the first meeting was even scheduled. “None of these people would have left if it wouldn’t have been for our management,” Knighton answered, referring to the string of recent departures. “None of them.”Hearst Newspapers is not naming the supervisor, who did not respond to multiple emails and phone calls requesting comment.
Every agency employee is also supposed to receive an annual performance review, but Evaro did not receive one in 2020 or 2021.
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