Meta’s Oversight Board has figured out one big thing: It has an opportunity, with caveats, to alter how the internet’s Goliaths treat the speech of billions of people.
began publishing leaked documents showing that Cross Check actually involvedof accounts. The program wound up shielding so much improper content that even its own employees had condemned it as allowing the powerful to circumvent the company’s rules. In a May 2019 internal memo, dismayed Facebook researchers had written, “We are knowingly exposing users to misinformation that we have the processes and resources to mitigate.
views on the program. Over the next few months, the board set up a committee to study Cross Check. Most of the meetings were virtual. But in April, the committee managed to meet for several days in New York City. The six members of the board and their prodigious staff took over several meeting rooms at a law firm in Midtown. After much pleading on my part, I sat in on one of their deliberations—the first time a journalist was allowed in an official Oversight Board session.
Fifteen people gathered around a set of tables arranged in a rectangle and set up with all the formality of a United Nations summit. A team of translators was on hand so every member could speak their native language, and each participant got an iPod Touch through which to listen to the translations. Once the conversation got underway, it quickly became heated.
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