Inside Amazon's and Walmart's bets to transform healthcare as the shopping rivals carve out a new battleground
Record funding has flowed into digital health over the past year, withinvested in startups just in the first quarter of 2021. The need caused by the pandemic for telehealth propelled the industry forward by years.
But many startups and established companies were more ready for that wave. In contrast, Amazon Care sped up its launch, seeing telehealth's success, and Walmart Health's digital capabilities are just getting started."Walmart needed to make an acquisition to close the gap between consumers and their retail-store fronts," Trzcinski said.
Without a more comprehensive model for both primary and chronic care that met consumers in their homes, Walmart would struggle to gain market share against others like Amazon Care, she added. Amazon Care enjoys a lot of strategic backing inside Amazon, but at least 20 employees have left in the past two years, according to LinkedIn, and the division missed one of its firstIt aimed to have contracts in place with behemoth companies in all 50 states by July this year. Instead it'sWalmart Health construction.Walmart has also slowed its rollout at a time when its peers are speeding ahead.
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