TechCentral reports that the Information Regulator has received a complaint against the caller ID and spam blocking app Truecaller, alleging violations of the Protection of Personal Information Act (Popia). The regulator confirms it's still processing the complaint and may require Truecaller to notify individuals added to its database via third parties.
Information Regulator has received a complaint that caller ID and spam blocking app Truecaller is violating “multiple sections” of the Protection of Personal Information Act , Tech Central has learnt.
Truecaller may be required to notify each person added to its database via a third party that it has done soTruecaller utilises user-supplied data to identify callers and block spam calls and messages. When a user downloads the app and registers, they give their name and phone number to the platform, allowing other Truecaller users to identify them on incoming calls.
Under Popia, Truecaller may be required to notify each person added to its database via a third party that it has done so.A 2022 report by corporate watchdog Viceroy Research accused Truecaller of being an adware and spyware app that would eventually be made redundant by legislation such as Europe’s General Data Protection Regulation . Viceroy accused Truecaller, a Swedish company, of deliberately moving its servers from Europe to India prior to the implementation of GDPR.
INFORMATION REGULATOR TRUECALLER POPIA SPAM BLOCKING CALLER ID
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