Reddit users are sharing the hidden truths and 'dirty secrets' of their respective industries, revealing behind-the-scenes practices that the public is often unaware of. From call center recordings to medical billing errors and political shortcuts, these anonymous accounts offer a glimpse into the less-than-ideal aspects of various professions.
People Are Sharing The"Dirty Secrets" Of Their Industry, And I'm Never Leaving My House Without Gloves And Disinfecting Wipes Again "Sometimes, you get put at fault for an accident just because you were a real asshole to your insurance claim adjuster.
"In any industry, there's always a whole lot more going on behind the scenes than the public will ever know. Recently, Redditorasked,"What is a 'dirty secret' of your industry that implies the general public has no clue about, but everyone in your field knows?"Note: We can't verify all of these claims. These Redditors are supposedly speaking from their own experiences, so take them with a grain of salt!"I work in call center software administration. When they say the call is being recorded, they mean that even when you are on hold, you are being recorded. The software picks up everything you say and a lot of what anyone in the background may say. Just because you can't hear us doesn't mean we don't hear you." "'Thank you for your patience. We are experiencing higher than usual volume of calls, and your call may take longer than expected.' Yeah, about that.... No. We are experiencing a normal volume of calls; we just laid off a ton of staff during COVID, and we don't plan on replacing them anytime soon because that would cost money." "I used to do medical billing. The number of billing mistakes is mind-blowing, and the average American does not understand how the billing systems work, let alone what an EOB is . So most end up just paying what their statement says, even when the EOB says they owe less." "No members of Congress ever read the bills before voting. It would be impossible, and they're much too busy. They rely on their staffers, and their staffers rely on the committee staff." "Sometimes, you get put at fault for an accident just because you were a real asshole to your insurance claim adjuster." "I used to work in film and TV. Everyone is wearing a wig. Wrinkles and imperfections are taken out using VFX. Your favorite actor is 5 feet tall with a big head and thinning hair IRL." "Even extras spend up to an hour in hair and makeup when you barely see them on screen, so you can only imagine what they do to the stars." "Mathematics professor here. At least in my college, the highest-level classes are mostly taught by the worst teachers. They don't explain things because they can't relate to people who need things explained. The higher-ups figure that people taking these courses don't need explanations. The students who worked their way up to these courses are screwed." "I work for a big box retailer. We have bins at the front for people to recycle their plastic shopping bags. Each morning, they are taken to the back of the store and emptied into the garbage compactor. The amount of perfectly good product that is thrown away on a daily basis is astonishing." Grocery store: the amount of food waste is unfathomable. We have the usual — out of date; opened and possibly contaminated by a customer; left out of refrigeration/out of temp by a customer somewhere in the store. The big one, though, is presentation. Damaged boxes with perfectly sealed inner plastic are discarded rather than marked down. I once disposed of over 140 pounds of ground turkey because it was darker than the company's standard. Perfectly fine to eat, no change in flavor, just browning before its sell-by date. Not donated, put in the trash. I had made meatless spaghetti the night before due to finances. I'm still salty about it years later.""Also, employees constantly leave items out of refrigeration. And corporate's first question when we show large losses is always, 'Were you able to save any of it?' And we're one of the better ones. Be wary of any meat or otherwise highly perishable items you buy from someone whose livelihood depends on turning a profit in a notoriously low-margin industry." "I used to work in a grocery store at the deli counter, one that sold hot food. If it was the end of the night and someone ordered 10 wings, I'd give 20 just to try to get them out to someone who would eat them. If not, I'd be throwing them in the trash. It was called 'sweethearting,' and I got fired for it in the end. Still think I made the right decision. It's so much waste, and people are hungry." "I've worked in a whole lot of restaurants; the vast majority of restaurants would fail a health inspection if they came during normal service hours." "When a professor or other scholar publishes new research in a journal, they don't make a single cent off that publication. In some cases, publishing actually costs money. Publishing a book also usually doesn't make any money. It's not a lucrative revenue stream. It's not a revenue stream at all for the vast majority of scholars." "I work in hospitality. While I always change out blankets between clients in the spa, a lot of people don't. The same blanket can be used on multiple people before it gets washed, and a lot of owners encourage that to keep the laundry volume down." "Environmental consulting goes through a shit ton of single-use plastic. Always feels a bit ironic doing testing borings to check closed landfill contamination and then going back to the shop and filling a dumpster with the push probe casings." "K-12 Education — most of the major issues going on in education right now are caused outside the school. Shitty parents, poverty, media, technology, etc. All of these things are screwing up kids left and right. People who bitch about how much schools are spending, but the reality is that schools are being made the scapegoats for a lot of these problems because it would mean holding others accountable. So instead, some meager funding is thrown towards schools with the charge of basically reversing all of society's shitty tendencies.""Want to help your kids? Make sure to instill a love of reading at a very early age. Moderate screen time, and have them play outside or do other things, rather than tech being a babysitter. Make sure there's structure and nutrition, and teach them the basics for hygiene, exercise, etc. If you can provide those basic skills and an attitude of learning/trying, that's 99 percent of the battle right there. Kids who come to school ready and from stable homes — the majority of those kids have no problem in school. It's the students from messed-up homes, poor backgrounds, inconsistent lives, etc, who usually are the most behind because school isn't a priority when survival is the main thing on their mind."I work in the golf industry. The latest and greatest equipment isn't any better than the stuff that was available last year or the year before or the year before that. It's been quite a few years since there has been any actual improvement in technology. It's basically been maxed out for years now." "E-commerce here. A lot of the shit you buy is off AliExpress. Way more than most people realize. Saunas, hot tubs, red light masks, you name it — most brands are sourcing from AliExpress." "Worked for a giant plastics company making non-woven materials. They were able to say that a certain percentage of their material was made from recycled plastic because of the defective material that was made was reground and melted back into pellets and then run through the machine again. Maybe not even defective, but done so to meet the criteria for the recycled requirements. Then had to sit through monthly meetings so they could explain why plastic is so good for the environment." "Large-scale research/surveys. So many results are invalid due to bots, professional respondents who take surveys all day, every day, survey farms of many professional respondents using VPNs in other countries, etc. We typically have to throw out/replace over 50 percent of the responses, and that's because we know what to look for and care enough to do it. But not everyone does." "Most of the recycle bins you see in downtown areas and walkable areas are thrown in with the regular trash. Most municipalities aren't going to spend a lot of money just to buy a separate recycle truck." "Some family court cases don't go through on the scheduled court dates because of an artificial court reporter shortage due to stenographer lobbying. Stenographic court reporters have pushed for voice and digital court reporters not to be accepted in certain states. They're retiring and not training new court reporters, so they can charge whatever they want and only take the big-paying cases. So, in states like California, where digital reporting isn't legal, and voice reporting has only been accepted for like two years, there is a massive backlog, and many cases just don't go forward. It's a classic case of boomers pulling the ladder up behind them.""Emergency hearing because your ex is stalking you and you want an RO? Sorry, Bertha wants $5.00/page and won't show up for less than a three-hour hearing, and there's nobody else available, but she can do next week, maybe. "I work with medical equipment. To obtain the license to certify the equipment for compliance, apart from courses, you need to work under a license holder for a certain period of time. I've only met three of the six license holders in my state, and all three are over 70 years old and have pulled up the ladder, tossed it in the bonfire, and pissed on it. I really want that license, LOL." "I'm a fine art framer. Sometimes, original art gets damaged; not much we can do about it. But if it happens to fine art digital prints , we'll scan them or photograph them and reprint them in-house." "Eyeglasses. They are extremely marked up, even the cheapest frames we get for $10 will be sold for $100. That's not even including the ridiculously marked up lenses." "You want dirty? Factories where your food is made. Yes, there are inspections every year. The factory has a window of time that the 'unannounced' inspection will happen, and everyone is on their best behavior, cleaning up and taking care of issues. As soon as the inspection is over, it's right back to cutting corners and ignoring nasty shit." And finally:"I work at a small museum, but it's true for anyone in collections. We don't want your grandparents' stuff. The vast majority of the time, it's things we have too much of already and not enough space for. But most of us will try to listen and let people down gently. Obviously, these things have emotional value to them, even if the item doesn't have any value as an artefact. For the really pushy people, we accept the donation officially and do something to get rid of it.""There are exceptions, of course, but they are less than 10 percent of all donation offers we get. And for all that is holy, please stop trying to donate pianos or military uniforms unless you know a place actually could use it. No, we really don't want it."What's a dirty little secret from your industry that most people would be surprised to know? Tell us in the comments or in the anonymous comments box below!
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