In China, Paying With Your Face Is Hard Sell

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In China, Paying With Your Face Is Hard Sell
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Ant Group, which revolutionized China’s payments industry, is learning how hard it is to separate people from their mobile phones

Ant Group Co., which revolutionized China’s payments industry, is learning how hard it is to separate people from their mobile phones.

Three years ago, the financial-technology giant controlled by billionaire Jack Ma embarked on an ambitious and costly effort to install facial-recognition devices at retailers that would allow people to make payments by smiling at a screen without having to use their phones. In April 2019, Ant’s Alipay network said it would spend as much as 3 billion yuan, or the equivalent of about $439 million,...

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