'I took my family to Toby Carvery and it was nothing short of chaotic'

Eating out is supposed to be a treat - this was anything but

It's a treat to eat out as a family isn't it, especially when everyone's finances are stretched. And when it comes to a roast dinner, you can't do better than a good old Toby Carvery - or so we thought.

Read more: Argos in hot water with shoppers as mums spot Christmas toys at Smyths and B&M for up to half the price The staff trying to manage the situation looked most stressed of all though and did their best to explain that 'there was a backlog' - caused in part by people staying at their tables too long.

The result is that everyone suffers - not least the staff who are having to deal with the extra workload. I have to hand it to them for remaining so calm and pleasant in such a pressured environment and I'm not sure which of the chefs the 'happy birthday' banner was on display for behind the hot counter but I pitied their soul.

Of course it's the quality that suffers too. Not only the quality of food, but the entire experience. I get why pubs and restaurants are trying to offer all things to all people, but it seems they may well have taken on more than they can chew.

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