I queued for 30 minutes in Primark - I can't understand why people do it

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I queued for 30 minutes in Primark - I can't understand why people do it
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I went to Primark on Market Street and queued for 30 minutes - why are people THIS obsessed?

It takes a certain sort of person to brave Primark on Market Street in Manchester on a Saturday afternoon. When the queues for the tills can get THAT long they snake across the sprawling department store’s ground floor and practically spill out onto Piccadilly Gardens itself.

The cheaper-than-chips retailer has seen sales rise by 15 per cent in stores across the UK last year, with operating profits reported to be around £700million. Now I’m no maths genius, but to make that kind of money when t-shirts are being sold for £2.50 a time means this company is shifting some serious amounts of stock.

Thousands upon thousands of people are enthusiastically shopping here at the Market Street store seven days a week. It is one of the biggest Primarks in the country with 155,000 square foot of shopping space spread across three huge floors of the iconic former Lewis’ building, conveniently located right next to the tram stop.

"If I buy a coffee can I have a wee?" I ask. "Yes, the code for the toilets is on your receipt," I'm informed. Now when I first arrived in store, I couldn't work out why both banks of tills weren't in operation. It appears some sort of tipping point must happen when staff decide the whole lot will open - which is reached by 12.30pm on my visit.

He laughed and his eyes widened: "Busy? This is CALM. You should come on a Saturday - the queues are literally through the store and out the door.” Debbie S from Manchester wrote: “Terrible. Nipped in on my dinner hour hoping I'd be able to grab a few bits. Loads of staff on the shop floor busy doing nothing. One shepherding people into the massive queue.

"I was popping up to Manchester to see friends Vs spending the whole day paying for 1 thing. With your store so big, surely you need more options to pay, more staff, self service. I mean, where else in town can you snap up an entire pack of colouring pencils for 80p? Or fake eyelashes for £1.80? Or even a candle with the word "Manifest" down the side for £3.50?

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MENnewsdesk /  🏆 23. in UK

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