Investigative Reporter at News 5 Cleveland
Criminals are targeting the most vulnerable people in our communities, including a senior citizen from Berea who was scammed out of a ton of money. She’s a person who can’t afford to lose any cash, much less tens of thousands of dollars.“Instead of thinking for a minute, I just reacted,” said Debbie Carpenter. She told us she got a popup message on her computer saying it was from Microsoft , and she had to call an 877 number right away.When she did, a guy took control of her laptop.
NEWS 5 INVESTIGATORS CALLED THE 877 NUMBERWe called the 877 number. “Are you with Microsoft?” we asked.He said yes and wanted to record us saying our names. We weren’t about to do that.“How in the world do you think you have the right to scam people?” we shouted. He hung up.We called several times, and it was the same scam every time.“How do you do this?” we asked. They just hung up again.
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