The owner believes the automaker should cover the repair bill for the blown engine, but Hyundai claims it has data proving the fault lies with him
Hyundai recently rejected a warranty claim for a Canadian man with a blown engine in his Elantra N. The owner maintains that the vehicle was stock while Hyundai claims he over-revved it. The automaker discovered this information by accessing data from the owner’s ECU. Warranty coverage can be a fickle mistress. One moment, it's saving a customer tens of thousands of dollars, as is the case for Toyota Tundra customers.
These findings point to excessive engine revving, which falls outside the coverage of the vehicle's warranty due to improper use. More: Genesis Dealer’s Catastrophic Oil Change, Botched Fix Pushes Infuriated Owner To Lexus The spokesman further clarified, “The warranty for Hyundai vehicles covers defects in materials and workmanship under normal usage conditions. Damage caused by misuse, including exceeding the vehicle’s mechanical limits, is not covered.
Hyundai Hyundai Elantra Reports Warranty
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