Human rights organizations ask Zoom to scrap its emotion tracking AI in open letter
report that said Zoom is actively researching how to incorporate emotion AI into its product in the future. It's part of a larger piece examining how companies have started using artificial intelligence to detect the emotional state of a potential client during sales calls.
The pandemic made video conferences a lot more common around the world. Sales people have been finding it hard to gauge how receptive potential clients are to their products and services, though, without the capability to read their body language through the screen.
The groups also pointed out that the technology is inherently biased and racist, just like facial recognition. By incorporating the feature, Zoom would be discriminating against certain ethnicities and people with disabilities, they said. In addition, it could be used to punish students or workers if they displayed the wrong emotion. In 2021, a
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Sony's Xperia 1 IV smartphone features 'the world's first true optical zoom lens' | EngadgetSony has heavily leveraged its camera expertise to create its upcoming flagship smartphone, the Xperia 1 IV..
Read more »
Carvana laid off 2,500 employees and chose to do so over Zoom | EngadgetOn Tuesday, online used car retailer Carvana took to Zoom to lay off 12 percent of its workforce..
Read more »
Air-Conditioning Should Be a Human Right in the Climate CrisisWe need to protect vulnerable people from killer heat without destroying the environment
Read more »
Human remains resurfacing at Lake Mead, along with interest in Jimmy Hoffa’s 1975 disappearanceHuman remains have resurfaced— along with interest in what happened to Jimmy Hoffa— after water levels significantly dropped in Lake Mead near Las Vegas.
Read more »