How U.S. Cities Are Using AI to Solve Common Problems

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How U.S. Cities Are Using AI to Solve Common Problems
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Interviews with local leaders show how this technology has helped them automate tasks, make better decisions with data, and more effectively engage with the community.

AI has the potential to revolutionize local government operations, but American cities face significant challenges in adopting these technologies. In interviews with more than 150 local leaders across dozens of U.S. cities, respondents consistently reported three problems: sclerotic and siloed bureaucracies, burdensome regulations, and risk aversion. AI, however, could be a turning point.

of smart cities by the World Competitiveness Centre, no American city made the top 30 — and only New York, Boston, and Washington, D.C. made the top 50.is a PhD candidate in Government at Harvard. His work focuses on the intersection between philosophy of technology and technology policy. He is a contributing researcher to NYU’s work with emerging technology and cities.Over the past decade, her work has focused on the social and technological shifts in sports and cities.

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