Promoted | How to meet the needs of today’s distributed workforce ServiceNow
about the “great resignation” and even “quiet quitting” on the back of the Covid-19 pandemic. And while this may not have had as much impact in South Africa, largely affecting more specialist roles, it’s a reality that many people across the globe are leaving their jobs, despite the current global economic crisis.
“The past scenario is that staff members may have ‘voted with their feet’ if they were not having a good employee experience. Today we need to look at it in the context of employee expectations increasing. And this is a win-win situation for the business itself, as delivering a better and more efficient employee experience has a direct effect on increasing operational excellence and organisational efficiency, which translates into both top- and bottom-line benefits for a business.
“This can be achieved by identifying and optimising enterprise processes that run right the way across an organisation, transcending these different technologies.” “We then look for ways to define and optimise processes — ensuring that inconsistencies are eliminated is a key part of reducing costs — while also improving compliance. Furthermore, ServiceNow can assist with the harmonisation of systems, masking the complexity that may exist behind the scenes by providing a simplified engagement layer that allows people to get to detail faster.
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