A lifeline during the pandemic, remote access to mentalhealth care may be the new normal. telehealth
Many health plans have made transitioning to telehealth seamless for consumers. Check with your plan about your coverage.
Coverage and costs depend on details that aren't always clear, even to well-informed consumers, so it's a good idea to documents and follow up with a call to confirm your understanding. If your plan doesn't cover the care you need, escalate. If they deny your claims, appeal.Your mental health provider may not know exactly what your insurance will reimburse, but they can help you navigate the process.If you don't have generous insurance, try these approaches to navigating out-of-pocket options:Most therapists openly discuss costs.
When Saline realized her therapist's sliding scale didn't apply to medication management visits, she let her therapist know she couldn't continue those visits, and the therapist arranged for the same discount to apply. If you're looking for a new therapist, ask those who won't negotiate to suggest colleagues who might.
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