How the Boeing 737 Max grounding hurts its most-loyal customer: Southwest Airlines

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How the Boeing 737 Max grounding hurts its most-loyal customer: Southwest Airlines
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The fallout from two fatal crashes of Boeing 737 Max planes has ensnared the manufacturer's most-loyal customer: Southwest Airlines. The carrier has canceled thousands of flights and Southwest's CEO has said exploring planes from other manufacturers is worth considering

Loyal as it's been to Boeing and the 737, the fallout from two fatal crashes of a new version of the plane has prompted Southwest to mull other options for its future.

Regulators worldwide grounded the Boeing 737 Max, a more fuel-efficient version of the workhorse jet that's been flying since the late 1960s, in mid-March after the two crashes killed a total of 346 people. Boeing declined to comment on negotiations with airlines but Southwest's CEO Kelly told employees Sept. 9 that negotiations are ongoing with Boeing "to reach a business settlement related to the damages that our airline has suffered as a result of the Max grounding." Kelly said that the airline is considering sharing "proceeds as appropriate" with employees.

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