'How Shared State can Help Glue your Happy Brains Together' management leadership
Operating under a shared reality is a competitive advantage, but most teams share state poorly. Let’s talk about glueing brains together!In computer systems, state is information that is remembered between interactions. Ais one that keeps track of things that have happened before. Databases are where we typically store state, and we try to design our services so they don’t keep track of state themselves, but keep it in a central place.
Human communication is also serialized. We have to put what is in our minds into words or writing to share it with others. This is necessarily imperfect. It is actually impossible for us to express our internal state to each other, so we have to choose what to serialize, and create a facsimile of what we have in our minds.Our serialization is lossy — people listen poorly or use pre-existing state and biases as they listen.
One of the reasons one on one conversations can be inadequate in a remote setting is that when you’re trying to get ten people on the same page about something, and the state is changing as you problem-solve the situation, it’s impossible for those ten people to all have the same understanding of the problem, or proliferating and evolving solutions.It is easier for in-person teams to “share state”.
One is to check in frequently and have a lot of explicit communication. The more trust you have with someone, the easier it is to share state because your serialization protocols are better tuned for each other.Another solution to sharing state is to emphasize writing. When we write something down and collaborate around that shared document, we are all participating more closely in a shared version of reality.
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