Google asked employees to train Bard to produce high-quality answers. AI researchers explain how Google can do that.
Bots like Bard and ChatGPT work by getting trained on text written by humans so they can mimic them. That explains why Bing may sound somewhat emotional and unpredictable — a bot trained to act human will do so, faults and all.
AI experts told Insider how Googlers might write the high-quality responses for Bard to improve its model. These experts have completed extensive study in the fields of AI and large language models.Krawczyk told staff to ask Bard questions about areas in which they had domain expertise, such as a favorite hobby. Then they were asked to evaluate Bard's answers to ensure they were what one would expect and of a reasonable length and structure.
Supervised learning is the first step, where the chatbot is fed human-written queries and responses until it learns how to write like a human. The company could decide to layer a reinforcement-learning model on top that would be trained with answers written by Googlers to help it understand which values the company wanted Bard's answers to exhibit, whether it be in terms of structure, tone, or other qualities.
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