How Generative AI Can Improve Communication Within An Organization

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How Generative AI Can Improve Communication Within An Organization
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CTO of Softengi with 30 years of experience in software development, business applications implementation and digital strategy creation. Read Ilya Gandzeichuk's full executive profile here.

looking for necessary information and answers to work-related questions to solve tasks at hand. Co-workers discuss issues among themselves and address members of other departments for relevant solutions and knowledge.

Accessing this information is possible with the help of large language models and natural language interfaces . Today, to implement a natural language interface, organizations can adopt products like Azure Cognitive Search with ChatGPT or—in cases where sensitive information or complex logic is used—develop their proprietary solutions.

New team members can quickly access project-specific knowledge through AI interfaces, expediting their onboarding process. This ensures that crucial project knowledge is transferred seamlessly to new hires. AI interfaces also allow easy retrieval of historical project data, including past decisions, project timelines and performance metrics.Natural language interfaces have a language-agnostic nature. This means that language barriers do not impede effective communication and knowledge sharing.

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