Without in-person office chitchat, it isn’t business as usual when it comes to written communication
Work emails during the coronavirus pandemic must walk a fine line between being sensitive and oversharingWhen Benjamin Schmerler sends an email, his words speak volumes about the current state of the world. Gone are the exclamation points or occasional emojis. The public-relations firm owner replaces his usual “hope you’re well” with something more heartfelt. And when he signs off, his new go-to is: “I wish you vigorous health and a robust mind-set.
Like many tending to business matters during the current pandemic, Mr. Schmerler wants to signal concern for the email recipient. “Any note should, at a minimum, acknowledge the...
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