Fair performance evaluations are crucial to a company’s success because they ensure that the most valuable employees are promoted and stay with the company.
These meetings, in which supervisors discuss and adjust ratings across the company, are often intended to eradicate bias. In fact, they can have the opposite effect.
A number of companies have introduced calibration meetings — when supervisors discuss and adjust ratings across the company — in an attempt to eradicate bias by holding managers to consistent standards. However, new research suggests these meetings can introduce bias into the process in several ways. Small tweaks, such as teaching meeting participants what bias looks like, can help level the playing field.
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