2019 FWBNC Caroline Glover on transparency, teamwork, and a whole lot of trail mix.
, spoke candidly about how she and her tiny team have been handling enormous amounts of physical, emotional, and mental stress. Here are some of the lessons she’s learned about staying sane while staying in business.Glover, who runs her restaurant with her husband, Nelson, says the couple have started waking up a couple of hours early, but not doing any emails or meetings. “We take time to check in with each other before the day starts," she said. "It’s not a lot, but we need that.
Glover says restaurant operating financials should be something we talk about as an industry more comfortably. “We’re all trying to make a profit but also pay everybody a fair wage.”“Every single day, there’s a lot of crying in the restaurant," she said. "That’s something that I am definitely not afraid of anymore. I’m scared, my staff is scared, and we come together every single day and check in and ask, ‘Do you want to keep doing this?’ It could change, and that’s ok.
The Annette team holds Sunday night meetings to talk about the week, including what worked, what didn’t work, and how much money they brought in. “They know what we have to make in order to pay their salary and health insurance," she said. "At the end of the week, we look at the numbers together. If we hit them, there’s a lot of crying and we’re happy."“We try to keep it light, but at the end of the day, cooking during this pandemic is heavy and hard,” Glover said.
Glover says she’s been picking up cans of Dr. Pepper and Mr. Pibb, Twizzlers, and other little comforts that bring her staff joy as they cook through COVID-19. “A lot of comforts are taken away right now," she said. "And I want to provide for my employees as much as I possibly can. If that means bringing junk food in, well, that works.”
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
The 9 Trends Dominating 2020 (And the 2 We're Leaving Behind in 2019)Read on for their insight for the styles to stock up on, plus the two trends they're leaving behind the last decade, here.f
Read more »
Anti-Semitic incidents in U.S. hit record high in 2019, report saysA new report says anti-Semitic incidents in the U.S. reached a record high last year, including a deadly attack on a California synagogue.
Read more »
Ranked: SNL's 18 Musical Performances From The 2019-20 SeasonSaturday Night Live just wrapped up its 45th season. As is our tradition, NPRMusic has cruelly ranked each and every featured musical guest's performance from this season — worst to best.
Read more »
Pemex's oil reserves replacement rate jumps in 2019The replacement rate of proven oil and gas reserves estimated by Mexican national oil company Pemex soared in 2019 compared to the previous year, according to the firm's annual filing with the U.S. Securities and Exchange Commission (SEC).
Read more »
'If it is safe to do so': NBA players favor resuming 2019-20 regular season with full playoff scheduleAn informal survey of NBA players shows overwhelming support for resuming the 2019-2020 season with a full playoff schedule, an NBAPA memo revealed.
Read more »