It is hoped that the wide-scale crash of energy firms’ websites that was seen ahead of the last price cap increase on April 1, will be avoided this time round.
SUBMIT READINGS NOW: Readings can be submitted over the phone, by text, over email apps and online account submissions
As millions of customers rushed to submit readings at once, firms described the situation as “unprecedented” and reassured customers that they would still be able to submit readings over the following days without being penalised. "As unit costs for electricity and gas push bills higher still in October, communities will suffer and take years to recover. Meanwhile, the impact of fuel poverty will be felt on the NHS and social care system and lives will be needlessly lost."Cash-strapped Brits searching for ‘help with food’ and ‘energy bills’ amid cost of living crisis
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