Homeowners frustrated after USPS, HOA refuse to fix damaged mailboxes in Copperfield neighborhood

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Homeowners frustrated after USPS, HOA refuse to fix damaged mailboxes in Copperfield neighborhood
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Some homeowners in Copperfield say neither their homeowner’s association nor the postal service will replace their mailboxes after a driver damaged them beyond repair last week.

Long-time Southcreek Village homeowner Rita Hoffman said the cluster box unit that she shares with 10 other neighbors was destroyed last Monday.

For a week, Hoffman said she and her neighbors have had to drive 10 minutes to the Bear Creek post office branch to pick up their mail. Judith Carey, a representative for the Southcreek Village Homeowners Association, told KPRC2 over the phone that replacing the units will cost nearly $1,500 and should be worked out between the homeowners and USPS.

In a letter USPS sent Hoffman, the agency cited its rules and says residents of Southcreek Village or the HOA can purchase and install an approved CBU directly from a USPS-approved manufacturer.

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