HOAs often hire management on the basis of the lowest quoted fee, which is very often a mistake.
When hiring new management, even though the board, not the members, is the decision-maker, the management is such an important vendor that a board may wish to consider having a “meet the new manager” event or set aside a part of a board meeting at which time HOA members can hear the manager talk about their background and experience and ask the manager general questions. It may get the manager off to a strong start relationally with the community members.
Kelly G. Richardson, Esq. is a Fellow of the College of Community Association Lawyers and Partner of Richardson Ober LLP, a California law firm known for community association expertise. Submit column questions to
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