Plans, directs, coordinates and monitors all Histology initiatives, policies and procedures within assigned departments including but not limited to Quality Systems program, audits, monitoring of Laboratory Information System, monitoring status of staff credentials, training, competencies and certification of equipment.
Confers with Administration, Medical Director, Laboratory Director, and Quality Manager to ascertain Baylor College of Medicine needs related to Laboratory Services while ensuring activities are in accordance with accreditation standards and Baylor College of Medicine Administrative policies. Anticipate staffing needs. Interview job applicants for the department. Schedule department personnel.
Resolve technical problems and ensure that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.Acts as an escalation point for staff and clients as needed.Delegate responsibilities appropriately. Demonstrate the ability to maintain a calm work environment using conflict resolution, encouragement, motivational skills, and interpersonal tools.
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