NBC 5 Responds to North Texas consumers who say movers lost their stuff in a cross-country move. What happened and what to know before your next move.
A North Texas family said their mover was MIA with just about everything they owned. They used a Bluetooth tracker to help locate their belongings. However, the consumers said they were still out thousands of dollars.Sign up for NBC DFW's News Headlines newsletter.
Schmidt said, “The detective contacts us and says that he can get a warrant if we can validate the AirTag is connecting at that location.” The company also wrote, in part, “After Texas Movers Group had temporarily stored the Schmidt shipment, and after Texas Movers Group had re-loaded the truck for transportation by All Seasons to Oregon, the shipment was stolen by a driver working for All Seasons.”The company said it offered a partial refund to Schmidt because it provided services including scheduling, pickup and transporting items to storage before Schmidt’s shipment was reported missing.
NBC 5 Responds tried calling and texting the phone number for All Seasons Moving and Storage in Indian Trail, North Carolina. We haven’t heard back. We also tried a possible phone number for the driver and couldn’t connect for this story.
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