A traveler was mistakenly placed on Hertz's Do Not Rent list after renting a car in Cabo San Lucas. Despite having a valid ID, Hertz claimed the renter used fraudulent identification and refused to provide further details. The renter insists they were alone during the trip and has no explanation for the accusation.
I rented a car from Hertz in Cabo San Lucas. After this, Hertz placed me on their Do Not Rent list and claimed that I tried to rent a car with a fraudulent ID. I do not understand this, since my ID is entirely valid and definitely not fraudulent.I asked for more information, but these were the only details that Hertz would provide me with. I asked the company to send me a copy of the ID they had on file, but they refused.
What is the Do Not Rent list? Basically, it’s a rental car company’s blacklist. Usually, you get on the list for failing to pay for your car. But you can also get blacklisted for doing something fraudulent, like renting a car with a fake ID. But how do you inform Hertz of these facts? Like other car rental companies, Hertz has a system that allows you to appeal a suspension. It looks as if you had an active dialogue with the car rental company, and it had asked you for a copy of your ID, which you provided.
Hertz Do Not Rent Fraudulent ID Rental Car Travel Troubles
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