For about four hours, the Helium network was full of hot air as validators could not produce new blocks. The problem was blamed on an AWS outage and a software failure.
for the event, Helium engineers cited two reasons validators stopped creating consensus on the network.
First, an issue with a July 8 software update for validators contributed to the problem. The v1.12.3 update was designed to provide support for the 5G Mobile subnetwork and its MOBILE token. Additionally, a “local network outage” was also to blame. In the project’s Discord channel, Helium moderator “Digerati” explained that a high concentration of validators randomly chosen as the Consensus Group at the time of the outage was running on the same Amazon Web Service network, which experienced technical difficulties.
AWS is a global cloud computing and data storage service that can be used to enhance computer networks like Helium.Compounding the problem was the failure of an auto-skip feature that should have chosen a new Consensus Group automatically. The team stated that “a known issue prevented the auto-skip feature from working as expected.” However, it is not clear what the “known issue” is that the team referred to.
Although the network could not choose a different Consensus Group, it was designed with the ability to skip the blockchain a block forward “to mitigate situations such as these,” according to a 10:56 am ET
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