A recent video details the controversy.
Many commenters noted that the customer could have bagged her own groceries instead of reprimanding the cashier to do it while recording her. But @kingkongzoe said they believe Walmart's guidelines differ from this stance."I think per policy, employees are supposed to bag," they wrote.
Walmart employees also weighed in."I'm a manager at Walmart," one commenter wrote."It's not policy to bag your stuff—we do it out of consideration. But when we get a disrespectful customers, that's different."reached out to Walmart for clarity on its bagging policy, and we will update this story with their response.Regardless of who should be doing the bagging at Walmart, the retailer has gotten pushback for other bag policies.
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