“Once a week I write down everything on my to-do list. It’s a full page of items in eight-point font, and it’s a tremendously overwhelming thing. Then I throw it out”
Illustration: Lauren Tamaki Kate Lewis is the chief content officer of Hearst Magazines, which publishes countless magazines across the globe, including Harper’s Bazaar, Elle, and Cosmopolitan. Lewis oversees Hearst’s editors-in-chiefs and directs content strategy for the publisher’s print and digital brands, which reach an audience of 145 million readers each month — including 70 percent of U.S. women. She lives in New York with her husband and two kids. Here’s how she gets it done.
I’m self conscious about emailing people at night or on the weekends because I think they will feel like they should respond, and I don’t really want them to. So, I actually turn off my email during off-hours and then wait to send them at a normal time. If I’m doing email late at night, I won’t send it until the morning.I try to manage with compassion.
The other thing that feels critical to management in such a big organization is to be decisive. I really value that not just in myself but in other people. We don’t have time to waffle. Things are happening fast. Not all decisions are good decisions, but we always go in a direction that feels like the better path. When I am waffling, I love that there are so many people around me who I can talk things through with to come to a decision.
If management is only saying congratulations for the numbers, then you’re only going to get the numbers. But if management is saying congratulations for this delightful story I came across today that made me feel something, then people will listen. The onus is on us to continue to give that kind of feedback.Our organization is really good at transparency. There isn’t a lot of subterfuge or politics. You’ve got to face things head on, especially when everything is changing so fast.
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