Happiness Should Be the Most Important KPI for Tech Employers

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Happiness Should Be the Most Important KPI for Tech Employers
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  • 📰 WIRED
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So, the real challenge for CEOs is how to retain and excite their best tech talent.

businesses resort to muscle memory and do what they’ve done before. That often means budget cuts—and the deepest cuts commonly target technology investment and people.

So, the real question for CEOs shouldn't be how to cut tech costs, but how to retain and excite their best tech talent. Or, put simply: How do you make them happy?, the tech investor Marc Andreessen said businesses should “find the smartest technologist in the company and make them CEO.” The days of IT departments focusing primarily on gathering requirements and managing vendors are over. Instead, they are shifting from an output-focused culture to one where outcomes are the language of success. In an outcome-focused culture, businesses empower their tech talent to solve real problems with measurable, high-impact outcomes, rather than dictate what they should build top-down.

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