All of one family's smartphones were taken over, including their banking apps, after their wireless account was hacked. Now, more than four months later, they're still trying to regain control of their digital lives.
Hackers got into a family's Cricket Wireless account, shut down all their phones, and got into their banking, RobinHood and Coinbase crypto apps.All of one family's smartphones were taken over, including their banking apps, after their wireless account was hacked. Now, more than four months later, they're still trying to regain control of their digital lives.ABC7 Chicago is now streaming 24/7.
"There were bank transfers that they attempted," Mike said. "Luckily, we stopped it in time and they were able to stop that." Cricket Wireless said the family is the victim of what's known as the SIM swap scam, which is when criminals obtain an account PIN, or other personal information, to get into a customer's phone account and move that number and information to their phone.
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