During a media briefing in Pretoria on Thursday, Communications Minister Mondli Gungubele and his Social Development counterpart, Lindiwe Zulu, explained the problems that prevented pensioners and those living with disabilities from accessing their money for over a week.
JOHANNESBURG/CAPE TOWN - Communications Minister Mondli Gungubele said that more than half a million social grant recipients across South Africa were affected by Postbank's malfunctioning payment system.
Many beneficiaries were forced to sleep outside grant sites, unable to pay the taxi fare home, while some pensioners walked to and from ATMs, Sassa offices and post office branches daily only to be turned back empty-handed.
"Originally, this affected approximately 600,000 beneficiaries, which translates to about 10% of the 5.3 million beneficiaries that are paid their social grants via Postbank Sassa gold cards monthly. We would like to confirm to South Africa that the majority of these accounts have now been corrected and clients have been able to access their money.
Engelbrecht, like thousands of other pensioners, has been trying to access her monthly pension grant since Tuesday last week.
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