The GrandPad, a tablet specifically designed for seniors, has been updated with AI capabilities. This user-friendly tablet offers features like large icons, simplified navigation, video calls, games, and personalized content. The GrandPad also boasts 24/7 customer support, a private network for security, and a dedicated email address for filtering spam. Grandie Chat, the new AI-powered voice assistant, makes interacting with technology easier for seniors.
CES 2025 Read and watch our complete CES coverage here Updated less than 28 minutes ago Table of Contents GrandPad, the Android tablet designed for seniors, has been around for years. However, it’s not something I’ve ever been able to try for myself. I had a chance to change that at CES 2025, so I did.
Related During hands-on testing, the tablet’s resemblance to the classic Nexus 7 became quickly apparent. This similarity is no coincidence, as the GrandPad’s roots trace back to a modified Nexus 7, which served as the initial prototype. Lien further emphasized the importance of this service, stating: “For many of our customers, loneliness is a huge issue. It’s wintertime, and they’re sitting at home alone. We want them to call.” He added, “You call us on Christmas Eve at 3 a.m., we’ll answer.”
The GrandPad team is constantly upgrading the user experience as well, though they realize that some users may be unaware of or uninterested in those changes. The company offers proactive customer support to inform users about updates and new features, and users have the choice to stay with their familiar interface or upgrade with guided assistance from GrandPad support.
SENIORS TABLET AI CUSTOMER SUPPORT SECURITY
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