Geraldine Brown, granddaughter of Cynthia Oakley, says she is 'absolutely flabbergasted' by NHS delays.
Staff were kind to Cynthia Oakley but she had to wait overnight to be seen, her ganddaughter said
The ordeal began when the 95-year-old, who also has dementia, was in pain and her GP advised the family to phone for an ambulance. At the end of the paramedics' shift, at about 21:30 GMT, she was "offloaded to another ambulance crew", Ms Brown said.
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