Jersey Journal Editorial Enough is enough, Gov Murphy You’ve got to do something about the abysmal state of service – and we use that term loosely – at New Jersey’s unemployment office Ever since th
e pandemic hit and thousands of New Jerseyans found themselves suddenly unemployed, we’ve heard horror stories of people being unable to file their claims, get their benefits or just get an answer
One of The Jersey Journal’s editors was recently hit by identity theft and received a notice from the state that an unemployment claim was made in her name She needed to immediately flag it as fraudulent but found it impossible to get through to the office by phone or to get a response online or through email She detailed her odyssey – still ongoing, by the way – in It’s generated a deluge of notes to The Jersey Journal from people around the state similarly frustrated by the inability to get...
“ called daily every hour of the day over 50 days and the system automatically hangs up,” one woman wrote regarding an unemployment claim she made last year that was complicated by a concurrent disability case “You cannot do anything still on limbo not sure who will pay my bills????”
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