On 4 September 2023, Google turned 25. What was it about Google that led it to revolutionise information access? And will artificial intelligence (AI) make it obsolete, or enhance it?
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So in the 1950s information in Western countries was primarily provided by local libraries. Librarians themselves were a kind of “human search engine”. They answered phone queries from businesses and responded to letters – helping people find information quickly and accurately. The searching was free, but required librarians’ support, as well as a significant amount of labour and catalogue-driven processes. Questions we can now solve in minutes took hours, days or even weeks to answer.By the 1990s, libraries had expanded to include personal computers and online access to information services. Commercial search companies thrived as libraries could access information through expensive subscription services.
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