Izzy, a tech enthusiast and a key part of the PhoneArena team, specializes in delivering the latest mobile tech news and finding the best tech deals. Her interests extend to cybersecurity, phone design innovations, and camera capabilities.
So, Google One has seen a bunch of updates recently. The company has added an AI Premium tier, made some previously paid Google Photos tools free, andBack when Google One launched in 2018, Google made a big deal about offering 24/7 access to Google experts to help with any questions.
However, if you’re using the Google One app on Android, you might notice that the “Support” tab at the bottom is now gone. Now, there are only Home, Storage, and Benefits tabs. The old Support page, which had a heart icon, used to give you quick links to phone, chat, and email support. You could also check out “Pro Sessions,” look through popular articles, and review your support history there.
Well, this might mean Google is giving less importance to the “Access to Google experts” perk. In fact, “Access to Google experts” is no longer mentioned on one.google.com, and this change should have happened around mid-April.stating that you can talk to experts via chat, phone, or email if you need help with a Google product.
Outside her professional life, Izzy, a literature master's degree holder, enjoys reading, painting, and learning languages. She's also a personal growth advocate, believing in the power of experience and gratitude. Whether it's walking her Chihuahua or singing her heart out, Izzy embraces life with passion and curiosity.A discussion is a place, where people can voice their opinion, no matter if it is positive, neutral or negative.
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