Google Cloud boss Kurian's rocky path to profit: 'We were not in a very good situation'

Under Thomas Kurian, Google's cloud unit has focused on adding big clients and improving data center efficiency

It's a market Google has been committed to winning for years, as corporations have been rapidly pushing workloads from their own data centers to the cloud. Google wants to not only capture that storage and computing business but also get developers from those companies and others to use its cutting-edge technology, particularly as artificial intelligence systems gain traction.

"We've reduced cycle time in the way we provision and deploy machines by a factor of five in the last four years," Kurian said. "There's 100 different projects that have gone on to optimize resource consumption." Google built up its customer-success mode to work more tightly with clients, and it racked up a community of 100,000 partners. The company has had hundreds of its senior engineers sponsor important customers so they could see how their products are being used and understand what needs to be changed.

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